Privacy Policy

Information you provide directly

When you submit the contact form on our website, we collect your name, email address, phone number, company name (optional), inquiry type, subject, and message. This information is stored securely in our database and used solely to respond to your enquiry.

Information collected automatically

When you visit our website, we may automatically collect your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected in aggregate form and is used for website analytics and improving our service.

Cookies

Our website may use essential cookies required for the website to function correctly. We do not use tracking or advertising cookies. You can disable cookies in your browser settings; however, some features of the website may not function correctly as a result.

To respond to enquiries

Contact form submissions are used exclusively to respond to your product, export, dealership, or general enquiries. We will not use your contact details for unsolicited marketing without your explicit consent.

To improve our website

Aggregated, anonymised website usage data helps us understand how visitors use our site and improve its content, structure, and performance.

Legal compliance

We may use or disclose your information if required by applicable law, regulation, legal process, or government authority.

Where your data is stored

Contact form submissions are stored in a secured PostgreSQL database. Access to this database is restricted to authorised Patel Seeds personnel only.

Security measures

We implement industry-standard security measures including encrypted database connections (SSL/TLS), access controls, and regular security reviews to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Retention period

We retain contact form submissions for up to 24 months from the date of submission, after which they are deleted unless ongoing business correspondence requires longer retention.

We do not sell your data

Patel Seeds does not sell, rent, or trade your personal information to third parties for marketing purposes.

Service providers

We may share your information with trusted third-party service providers (such as hosting providers or email delivery services) who assist us in operating our website, subject to strict confidentiality agreements.

Legal requirements

We may disclose your information to comply with applicable laws, court orders, or government regulations, or to protect the rights, property, or safety of Patel Seeds, our customers, or the public.

Access and correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate information.

Deletion

You may request the deletion of your personal data submitted via our contact form by emailing us at the address below. We will process your request within 30 days.

Withdrawal of consent

If you have provided consent for any specific use of your data, you may withdraw that consent at any time by contacting us.

External websites

Our website may contain links to third-party websites such as Google Maps, WhatsApp, IndiaMart, and social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Policy updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 'Last Updated' date. Continued use of our website after any changes constitutes acceptance of the updated policy.

Questions or requests

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Patel Seeds Pvt. Ltd. Patel Seeds Nr Cot Industries, Detroj Road, Kadi, Kadi, Gujarat – 384440 Email: info@patelseeds.com Phone: +91-846-0311248